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Job interview English - Problem solving and decision making

Job interview English - Problem solving and decision making

In today’s blog post about Job Interview English we’re going to look at the competency of Problem Solving and Decision Making. This particular competency is always looked for by prospective employers when interviewing candidates, so it is essential that you think about examples from your career to highlight that you have this skill.

When undertaking an interview in English you need to have thought about and practiced the specific competencies related to the role, which is where our highly-trained ELTS teaching experts can help you with both your Interview English and job interviewing technique. Here is the business definition of Problem Solving and Decision Making:

“Identifies problems, analyses relevant information and provides solutions based on logical analysis, taking into account the needs of the customer, business and employees”

When working on your English for Job Interviews it is vitally important to work with a teacher that understands the interview processes and can help you anticipate the sort of questions you are likely to be asked.. To begin practicing your Job Interview English please test yourself using the questions below:

  1. Give me an example of a time when you have sought the help of others to solve a problem or make a decision.
    • How did you choose whom you engaged with?
    • What was the outcome?
  2. Talk to us about a complex problem that you have recently faced and what did you do to reach a solution?
    • What was your thought process?
    • What influenced you to make your final decision?
  3. Tell me about a time when a problem had been identified and highlighted to you, what did you do with this information?
    • Who did you communication the information to and why?
    • What did you do to ensure this problem did not occur again?
  4. Give an example of a time when you proactively used different sources of information to make an informed decision.
    • Where did you seek information from and why?
    • What was the outcome?
  5. Please give an example of a problem that you have owed through to conclusion.
    • How did you demonstrate commitment?
    • What was the outcome?
  6. Talk to us about an unpopular decision you have had to make for the greater good of the business.
    • How did you feel about making the decision?
    • What were the main factors that you took into consideration when making he decision?
  7. Please give an example of where you have had to make a decision / solve a problem with limited information.
    • What was the outcome?
    • What did you do to limit risks / implications?
In order to practice more competency questions for your English job interview why not check out our article on the competency of Customer Focus